Cancellation and Return Policy
At ARF Online Store, we strive to ensure your satisfaction with every purchase. Please review our cancellation and return policy below.
Cancellation Policy
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Order Cancellation:
- Orders can only be canceled within 24 hours of placement, provided the order has not been processed or shipped.
- To request a cancellation, please contact us at [Insert Contact Email/Phone].
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Non-Cancellable Orders:
- Orders that have been processed, shipped, or customized cannot be canceled.
Return Policy
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Eligibility for Returns:
- Returns are accepted only for defective, damaged, or incorrect items delivered.
- Items must be unused, in their original condition, and returned with all tags and packaging intact.
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Return Timeframe:
- You must notify us of any return request within 24 hours of receiving your order.
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Non-Returnable Items:
- Items marked as “final sale” or customized items are non-returnable unless faulty.
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Return Process:
- Contact our customer support at [Insert Contact Email/Phone] to initiate a return.
- Upon approval, you will receive instructions for returning the item.
- Customers are responsible for return shipping costs unless the return is due to our error.
Refunds
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Refund Process:
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7-10 business days.
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Non-Refundable Cases:
- Items returned without prior authorization.
- Returned items that show signs of use, damage, or missing components not due to our error.
We reserve the right to amend this policy as needed. If you have any questions or concerns, please contact us at:
Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number]