Delivery Policy

 

At ARF Online Store, we aim to provide a seamless and reliable delivery experience for all our customers. Please read our delivery terms below.


Delivery Locations

  • We deliver to [list the countries or regions, e.g., the UAE and selected international locations].
  • If your location is not listed during checkout, please contact us at [Insert Contact Email/Phone] to confirm delivery availability.

Delivery Timeframes

  1. Within [Primary Region, e.g., UAE]:

    • Standard delivery: [Insert timeframe, e.g., 3-5 business days].
    • Express delivery: [Insert timeframe, e.g., 1-2 business days] (additional charges apply).
  2. International Deliveries:

    • Delivery times vary depending on the destination and may take [Insert timeframe, e.g., 7-14 business days].

Note: During peak seasons or holidays, delivery times may extend slightly due to high demand.


Delivery Charges

  • Standard Shipping: [Insert cost or specify free delivery above a certain order value].
  • Express Shipping: Additional charges apply (calculated at checkout).
  • Any customs duties, taxes, or fees for international orders are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, you will receive an email with tracking details.
  • Use the provided link to monitor your order’s delivery status.

Failed Deliveries

  1. Unsuccessful Delivery Attempts:

    • If the courier is unable to deliver after [Insert number] attempts, the package may be returned to us. Additional charges may apply for re-shipping.
  2. Incorrect Address:

    • Ensure your delivery address is accurate during checkout. We are not responsible for delays or missed deliveries due to incorrect or incomplete addresses.

Damaged or Missing Items

  • Inspect your package upon delivery.
  • If you receive a damaged item or if items are missing, contact us within 24 hours at [Insert Contact Email/Phone] with photos of the package and its contents.

We are dedicated to providing reliable and timely delivery. For any queries regarding delivery, please contact us at:
Email: [Insert Contact Email]
Phone: [Insert Contact Phone Number]

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